If you need help with any of our policies and procedures please contact do not hesitate to contact us.

General Policies

Complaints Policy - A copy of the YMCA's policy can be found by clicking the link below.  Complaints should be sent to the Complaints Administrator - Sarah Challands; Operational Director. 

You can email sarah.challands@sthelensymca.org.uk - noting the subject heading as COMPLAINT, or alternatively you can write to her at YMCA St Helens, North Road, St Helens WA10 2TJ.

http://www.sthelensymca.org.uk/complaints-policy 

Housing Related Policies

Anti-social Behaviour - A copy of the YMCA's policy can be found by clicking the link below.  Complaints should be sent to the Complaints Administrator - Sarah Challands; Operational Director. 

You can email sarah.challands@sthelensymca.org.uk - noting the subject heading as COMPLAINT, or alternatively you can write to her at YMCA St Helens, North Road, St Helens WA10 2TJ.

http://www.sthelensymca.org.uk/anti-social-behaviour-policy